Entgra UEM Server - Cookie Policy

About Entgra UEM Server

Entgra UEM Server is a complete solution that enables device manufacturers and enterprises to connect and manage their devices, build apps, manage events, secure devices and data, and visualize sensor data in a scalable manner.

It also offers a complete and secure enterprise mobility management (EMM/MDM) solution that aims to address mobile computing challenges faced by enterprises today. Supporting iOS, Android, and Windows devices, it helps organizations deal with both corporate owned, personally enabled (COPE) and employee-owned devices with the bring your own device (BYOD) concept.

Entgra UEM Server comes with advanced analytics, enabling users to analyze speed, proximity, and geo-fencing information of devices including details of those in motion and stationary state.

UEM Server uses cookies to provide you with the best user experience, and to securely identify you. You might not be able to access some of the services if you disable cookies.

A browser cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Other technologies, including Web storage and identifiers associated with your device, may be used for similar purposes. In this policy, we use the term “cookies” to discuss all of these technologies.

How does UEM Sever process cookies ?

UEM Server uses cookies to store and retrieve information on your browser. This information is used to provide a better user experience. Some cookies have the primary purpose of allowing logging in to the system, maintaining sessions, and keeping track of activities you do within the login session.

Some cookies used in UEM Server are used to identify you personally. However, the cookie lifetime will end when you log-out ending your session or when your session expires.

Some cookies are simply used to give you a more personalised web experience, and these cannot be used to identify you or your activities personally.

This Cookie Policy is part of the UEM Server Privacy Policy.

What does UEM use cookies for ?

Cookies are used for two purposes in UEM server

  1. Security.
  2. Providing a better user experience.

UEM Server uses cookies for the following purposes


UEM Server uses cookies to remember your settings and preferences and to auto-fill the fields to make your interactions with the site easier.

  • These cannot be used to identify you personally.


UEM Server uses selected cookies to identify and prevent security risks.

For example, UEM Server may use cookies to store your session information to prevent others from changing your password without your username and password.

UEM Server uses session cookie to maintain your active session.

UEM Server may use a temporary cookie when performing multi-factor authentication and federated authentication.

UEM Server may use permanent cookies to detect the devices you have logged in previously. This is to to calculate the risk level associated with your current login attempt. Using these cookies protects you and your account from possible attacks.


UEM Server may use cookies to allow “Remember Me” functionalities.


UEM Server as a product does not use cookies for analytical purposes.

Third party cookies

Using UEM Server may cause some third-party cookie being set to your browser. UEM Server has no control over the operation of these cookies. The third-party cookies which maybe set include,

  • Any of the social login sites, when UEM Server is configured to use “Social” or “Federated” login, and you opt to do login with your “Social Account”
  • Any third party federated login

We strongly advise you to refer the respective cookie policies of such sites carefully as UEM Server has no knowledge or use on these cookies.

What type of cookies does UEM Server use ?

UEM Server uses persistent cookies and session cookies. A persistent cookie helps UEM Server to recognize you as an existing user, so you can easily return to WSO2 or interact with UEM Server without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by UEM Server when you return.

A session cookie is erased when the user closes the Web browser. It is stored in temporarily and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer.

How do I control my cookies ?

Most browsers allow you to control cookies through settings. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Disabling cookies might make you unable to use Authentication and Authorization functionalities offered by UEM Server.

If you have any questions or concerns regarding the use of cookies, please contact the Data Protection Officer of the organization running this UEM Server instance.

What are the cookies used ?

Cookie Name




Keeps track of the user session data when you are logged in for providing a better user experience.



Used for authentication the logged in session.



Used for mapping the logged in users with the SAML token.



This cookie policy is only for illustrative purposes of the UEM Server product. The content in this policy is technically correct at the time of product shipment. The organization which runs this UEM Server instance has the full authority and responsibility of the effective Cookie Policy.